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Digital Asset Management Round-Up, August 2015

Digital Clarity Group’s DAM round-up condenses and consolidates some of the most topical news and happenings from the digital asset management industry from the past month or so.  This month’s round-up covers , The Guardian’s home grown DAM, ADAM’s Microsoft Azure certification, and Canto updates to its enterprise suite. The Guardian Releases Open Source ‘Grid’… read more >

Digital Clarity Group Sharpens Its Focus On CRM and Customer Care

I’m delighted to announce that Digital Clarity group has expanded its coverage of CRM with the recent addition of Johan Jacobs, our newest Principal Analyst. Johan not only provides clients with deep knowledge and insight into CRM and customer care, but he also expands our footprint in Europe and Africa. You’re probably wondering, “did I… read more >

Commoditization, Innovation, and “Transformation” — Through the Lens of Box

In an interview with the Wall Street Journal prior to their mid-January 2015 IPO, Box’s CEO Aaron Levie was asked, “Is online file sharing a commodity?” Levie hedged the answer, offering only that “the storage component of what we do is a commodity product.” But, in truth, storage alone has long been undifferentiated. (Thumb drives, anyone?)… read more >

Web Content Management Round-Up, July 2015

TYPO3 Association and the Neos team made an announcement about separating the Neos project from TYPO3. Sitecore, a leading WCM vendor, cuts its global workforce. Django-based Wagtail CMS celebrates its v1.0 release. GOSS Interactive published a Digital Self-Service Survey Report 2015. OpenText partners with Manifesto. Upcoming Industry Events… read more >

Beyond Midmarket and Enterprise, Think of “Mid-Size Organizations” for Customer Experience

When it comes to marketing and evaluating software, vendors and buyers alike still tend to overemphasize market categories like enterprise, midmarket, and SMB. In a pair of previous reports, we have argued that such revenue-based distinctions are a disservice to suppliers and users alike. Vendors end up switching from one category to another in search… read more >

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Digital Clarity Group is an analyst and consulting firm focused on the content, technologies, and practices that drive world-class customer experience. Global organizations depend on DCG's insight, reports, and consulting services to help them turn digital disruption into digital advantage.
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