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Warmest Wishes from Digital Clarity Group

In the spirit of sharing good tidings this season, we will donate $1 USD to UNICEF for every person that clicks the UNICEF link below. So go ahead, share the holiday spirit and learn more about the work UNICEF is doing to support children in need around the world. read more >

Want a successful technology selection? Make sure you understand your stakeholders.

Whether the end game is a new web content management system for the entire enterprise, or a marketing automation platform for your sales and marketing team, or a collaboration tool for the PMO, identifying who the project’s stakeholders are, and how they fit into the effort is an important task to complete early on in… read more >

Can documentation practices make the world safe for CEM?

To mark the publication of a new Digital Clarity Group Insight Paper, “The New Role for Documentation in the Era of Customer Experience Management,” consider this historical tale. lthough we now date the early 15th-century as the dawn of the Renaissance, Europe at the time was still more medieval than modern, more ignorant than enlightened…. read more >

1,100 Voices Speak: DCG Named as Analyst Firm of the Year

We’re very excited to share the news that Digital Clarity Group has been recognized as an Analyst Firm of the Year (AFOTY) in the awards announced this week by Influencer Relations. The short list of most valuable firms is based on analysis of data gathered in the 2014 Analyst Value Survey, run by Kea Company…. read more >

About DCG

Digital Clarity Group is an analyst and consulting firm focused on the content, technologies, and practices that drive world-class customer experience. Global organizations depend on DCG's insight, reports, and consulting services to help them turn digital disruption into digital advantage.
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What Our Clients Say

Digital Clarity Group has exceptional resources that are professional, deeply knowledgeable, experienced, and highly supportive... read more >

Randy Kirsh,
IT Director of Applications,
Presbyterian Homes and Services

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