Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this episode of Just… read more >
Connie Moore, Digital Clarity Group’s Head of Research, was recently interviewed by Zbigniew Misiak at BPM Tips. In this not-quite forty minute long video, Connie and Zbigniew discuss various aspects of the fascinating world of Business Process Management. This is part of a series of content intended to promote the upcoming BPM Values Summit, a… read more >
Today, Alan Pelz-Sharpe was quoted in the Japanese IT online magazine it.sohu.com in an article about the introduction of Microsoft Teams. Like analyst Alan Pelz-Sharpe said, Microsoft Microsoft Teams as a “gateway” that make this product become the entrance of your work, so you are in the Microsoft products used inside, which let you back… read more >
Yesterday CMS Wire’s Dom Nicastro published an article reviewing some of the exciting new features unveiled at Hubspot’s annual conference INBOUND16, in Boston, Massachusetts. In it, Digital Clarity Group Lean Analyst and Managing Director of VOCalis talked about their strengths as an integrated suite: “So part of that model,” he said, “is the ability to… read more >
With the transition from buying products (we need some technology) to buying solutions (we need to improve our customer experience), implementations are more complicated, integrations more numerous, and overall business objectives more difficult to achieve. In this context, effective service provider selection has never been more imperative or more elusive. Further complicating matters, organizations typically invest… read more >
On this episode of the Just Clarity podcast Tim Walters and Jake DiMare unpacks four bad reasons to ignore the General Data Protection Regulation (GDPR).
Digital is no stroll through the campus When it comes to building a thriving digital practice, higher ed faces unique and compelling challenges. Colleges and universities must serve highly diverse audience segments with distinct goals. Mapping the journey for prospective students is incredibly complicated and includes one of the biggest decisions and commitments most individuals… read more >
Digital Clarity Group is in the business of answering questions about digital strategy, planning, technology selection, and service provider partnerships. Our clients leverage the information we provide to make big decisions about the people, process, and technology that support customer experience management, digital transformation, eCommerce, and business process management. We have questions, too, about… read more >
Alan Pelz-Sharpe, Digital Clarity Group’s Vice President & Managing Director VOCalis, was quoted in CMS Wire yesterday in their piece on The Death of Enterprise File Sync & Sharing: “The file-sharing boom is over, according to Digital Clarity Group analyst Alan Pelz-Sharpe. EFSS was never really a market. It was more of a temporary phenomenon…. read more >
Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this week’s episode, we… read more >
