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Organizational Change in Technology Implementations

PODCAST: Organizational Change in Technology Implementations

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com Cathy McKnight (CMc): In this… read more >

Entity Modeling in Business Process Management

PODCAST: The Role of Entity Modeling in Business Process Management

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com Connie Moore (CM): Welcome to… read more >

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PODCAST: Cyber Security

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this episode of Just… read more >

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VIDEO: BPM Tips Connie Moore Interview

Connie Moore, Digital Clarity Group’s Head of Research, was recently interviewed by Zbigniew Misiak at BPM Tips. In this not-quite forty minute long video, Connie and Zbigniew discuss various aspects of the fascinating world of Business Process Management. This is part of a series of content intended to promote the upcoming BPM Values Summit, a… read more >

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Podcast: Four Bad Reasons to Ignore The GDPR

On this episode of the Just Clarity podcast Tim Walters and Jake DiMare unpacks four bad reasons to ignore the General Data Protection Regulation (GDPR).

Digital Agencies Madison Avenue

Is Digital Disrupting Madison Avenue?

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this week’s episode, we… read more >

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OpenText bid to Acquire Documentum

On this episode of Just Clarity, Connie Moore, Alan Pelz-Sharpe, and Jake DiMare talk about the pending OpenText acquisition of Documentum. Jake Dimare (JD): Welcome back to Just Clarity. On this episode, I’m joined by Alan Pelz-Sharpe, Lead Analyst at Digital Clarity Group, and Connie Moore, the head of our Research Department and we’re going… read more >

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Content Without Access is Worthless!

These days search might be more aptly referred to as the art and science of “Findability”. Properly implemented, enterprise search creates an easily navigated interface for entering, categorising and retrieving data securely. In this episode of CMS-Connected Scott and Tyler are joined by special guest Lou Jordano, CMO of Attivio, a leading enterprise search solution… read more >

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How Does a CMS Support Omnichannel?

The more channels that emerge for customer engagement, the more omnichannel strategy becomes important, and content is arguably the heart and soul of every strategy. How does a CMS support omnichannel? Scott Liewehr talks it over with Tyler Pyburn on the latest episode of CMS Connected. CMS-Connected is a monthly news and commentary show covering the… read more >

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Business Process Management as a core CEM competency

In this episode of Just Clarity, Cathy McKnight and Connie Moore explore the topic of Business Project Management as a core CEM competency.

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