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DCG research and articles about: Connie Moore

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DCG Podcasts: Insights about Publicis’ Acquisition of Sapient

At $3.7 billion in cash, Publicis’ recent acquisition of Sapient is not just another holding company buying yet another digital agency. For one, Publicis is changing its name to Publicis.Sapient and betting big that the capabilities Sapient will bring to its network will help the holding company to take a great leap forward in digital,… read more >

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Great Customer Experience: You know it when you see it

Not too long ago, my son and I went for a drive. Boom! We were suddenly rear-ended by a runaway Mini that plowed into my SUV. Dumb move for the Mini, but no one was hurt and there was minimal damage. Dealing with the other guy’s insurer after a crash? Don’t get your hopes up… read more >

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Why I joined Digital Clarity Group: When digital and personal disruption collide

After a two-year hiatus from the world of work I’m back at it again, having just joined Digital Clarity Group as senior vice president, research. (Here’s the bio.) You may be wondering, why now? And why DCG?  Good questions. Why now? The “why now” is easy. I left the workforce in January 2013 because of a… read more >

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