It’s an irony of fate that Andy Grove died last Monday just as Adobe’s Digital Marketing Summit was kicking off in Las Vegas. Adobe is (or likes to think of itself as) the poster child for our thoroughly digitized economy and culture, all of which would be unthinkable without Grove — that is, without Intel,… read more >
DCG research and articles about: disruption
April 7, 2015. New York, NY, USA. Making Business Transformation Real in 2015 – keynote by Connie Moore Event website: OpenText Innovation Tour 2015
December 9, 2014. Online webinar with Tim Walters. read more >
With $115 billion in revenue, over 170,000 employees, and 76 million customers, Allianz SE is the largest insurance company in the world and the 11th largest financial services firm. Founded in 1890 and now operating in over 70 countries, this enormous enterprise has survived world wars, the San Francisco earthquake, the Great Depression, and Cats‘… read more >
Last week, Ad Age published a guest column by Bob Ray, “Ad Tech Isn’t a Threat to Agencies, It’s an Opportunity.” While I agree with this title and most of the article’s content, I have to ask, “What took you [the agency industry] so long?!” It’s hard to avoid the notion that ad tech is… read more >
For some people (including, often, me), the year 2020 still represents a remote, science-fiction future, with flying cars, space colonies, and robotic cops. But of course, 2020 is now barely five years away. It is closer to us today than the introduction of the web-enabled smartphone. Extraordinary – and at one time unimaginable – transformations… read more >
The Annals of Disruption Denial, Part 1 The uproar has died down. Twitter searches for “Lepore” are again dominated by the antics of the one named Chris, the “Vine celebrity” and recently convicted felon. But the one named Jill (no relation, and she doesn’t even appear to have a Twitter account, so you can forget… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
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