Earlier this morning, OpenText, the enterprise information management provider based in Ontario, agreed to acquire HP Inc.’s Customer Communications Management software assets for $315 million. This move comes just two months after HP Inc. struck a deal with them to divest its Customer Experience software assets for $170 million. OpenText acquires HP Inc.’s Content Related… read more >
DCG research and articles about: HP
Yesterday, an Enterprise Content Management (ECM) vendor OpenText announced an agreement to acquire HP TeamSite, a web content management (WCM) platform, previously known as Interwoven TeamSite and Autonomy TeamSite. As part of this acquisition, OpenText also acquires other customer experience tools: HP MediaBin (digital asset management solution), HP Qfiniti (contact center management tool), HP Explore… read more >
Scott Brinker’s famous marketing technology “super graphic” has charted the explosive growth of that software landscape, from about 100 vendors in 2011 to nearly 1900 in 2015. The stunning increase in vendors and software solutions is evidence of several undeniable trends, including the digitization of marketing and the consumer expectation for improved customer experiences (CX)…. read more >
One of the audience’s favorite shows of the year. DCG President Scott Liewehr pulls no punches in his analysis of the 2014 Gartner Magic Quadrant for Web Content Management. Who were the winners, losers and who has no reason to even be listed? Watch this episode to see DCG President and CMS-Connected co-host, Scott Liewehr,… read more >
With a copy of the new Forrester Wave™ on Web Content Management in hand this morning, I captured my reactions to the results, and to the changes since the last Wave™ in 2011. There were a few upward shifts (Adobe, Sitecore, Oracle), more downward movements (SDL, HP, OpenText, Ektron), as well as Acquia making its… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
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