Close Window
 

DCG research and articles about: predictions

connection concept with 3d rendering robotic hand pointing

AI for customer experience: overhyped but ready for some roles

The hype surrounding artificial intelligence (AI) in today’s marketplace cannot be overstated. Most of the excitement is just that—hype and hot air, plus a whole lot of confusion about what AI actually encompasses. Whether it’s 1) voice-driven assistants such as Alexa and Siri, 2) chatbots that engage with customers, 3) robotic process automation (RPA) that… read more >

Free Developer Report

E-commerce Predictions, 2016 – 2019: Digital Buying Comes of Age

A new generation of innovators and disruptors in e-commerce technology and services is emerging to challenge incumbent players and business models. This is happening all over the world, in countries where e-commerce is relatively mature as well as in countries where it is still nascent. And thanks to technology advances such as digital payments, cloud… read more >

DAM round up image

Digital Asset Management Round-Up, December 2015

Digital Clarity Group’s DAM round-up condenses and consolidates some of the digital asset management industry’s most topical news and happenings from the past couple of months.  This edition’s round-up covers SAP hybris’ latest DAM integration with CELUM, as well as Canto and inMotionNow partnering up to bring much needed workflow to the process of digital… read more >

CMS-Connected Predictions - small

Video: A few more 2014 predictions

Given that it’s the middle of February (can you believe it?), it’s a tad late to be making predictions for 2014, but I figured it would still be okay if I referenced 5, er 6, web content management (WCM) industry predictions I made last month on January’s episode of CMS-Connected. To cut to the chase,… read more >

Meet us at: