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DCG research and articles about: ranking

dance_bandstand

Partner Evaluations: “It’s got a good beat and you can dance to it”

For decades “It’s got a good beat and you can dance to it” or some variation of that sentence was heard over and over on American Bandstand’s Rate-a-Record segment – often in complete disregard as to whether you actually could dance to the tune in question, good beat, or not. Arbitrary and subjective, these ratings… read more >

Digital Clarity Group

Summer Reading – Thoughts on Gartner’s Latest CRM CEC Magic Quadrant

As I ramp up DCG’s social CRM research I’ve been looking through a number of recent industry studies including the latest edition of the Gartner Magic Quadrant on CRM Customer Engagement Center solutions (new term they are using to reflect the growing role of social channels – report is available from several featured vendors) and… read more >

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