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DCG research and articles about: rescue project

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Do you suffer from service provider afterthought syndrome?

Do you suffer from SPA syndrome? No, it’s not an excessive number of visits to the spa (as if that were possible). It’s Service Provider Afterthought syndrome. In a recent post, I outlined the five reasons every organization needs to work with a service provider on any CMS or CEM implementation. What is equally important is knowing this: It’s not just… read more >

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