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Home > research agenda

DCG research and articles about: research agenda

Thinking Small: DCG’s Big Data Outlook

December 12, 2013. Webinar. Presented by: Allen Bonde. read more >

Customer Experience

CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.

Tim Walters, Ph.D.,
The CEM Imperative.

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