Can’t touch your toes? Afraid stretching is going to hurt? You’ll never know til you try. And even if you can’t reach below your knees today, with some effort and perseverance you’ll be doing gorilla in no time. Same can be said for evolving a company’s intranet; it’s not easy, and it takes time, it… read more >
DCG research and articles about: social business
If you’re an IBM customer, or even if you’re not, and you are planning to attend IBM Connect 2013, please make sure to get in touch with us. DCG’s Cathy McKnight and Scott Liewehr will be at Connect in Orlando, Fl from January 27th – 30th. This year’s conference will combine last year’s Connect with the… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.