To mark the publication of a new Digital Clarity Group Insight Paper, “The New Role for Documentation in the Era of Customer Experience Management,” consider this historical tale. Although we now date the early 15th-century as the dawn of the Renaissance, Europe at the time was still more medieval than modern… read more >
DCG research and articles about: Stephen Greenblatt
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
What Our Clients Say
Digital Clarity Group has exceptional resources that are professional, deeply knowledgeable, experienced, and highly supportive... read more >
IT Director of Applications,
Presbyterian Homes and Services