Business Process Management as a core CEM competency
In this episode of Just Clarity, Cathy McKnight and Connie Moore explore the topic of Business Project Management as a core CEM competency.
Author Archive | Jake DiMare
Scott Liewehr talks GDPR on CMS-Connected
This month on CMS-Connected, Scott Liewehr and Tyler Pyburn discuss the EU’s General Data Protection Regulation (GDPR). Digital Clarity Group Co-founder and Principal Analyst Tim Walters has written and spoken extensively on GDPR in recent months. The General Data Protection Regulation (GDPR) places significant new and expanded restrictions on the collection, use, storage, sharing, and… read more >
PODCAST: Thoughts on the Salesforce acquisition of Demandware
In this episode of Just Clarity, Digital Clarity Group’s Jill Finger-Gibson and Jake DiMare discuss the Salesforce acquisition of Demandware.
PODCAST: 5 Myths about the GDPR
In this episode of the Just Clarity, Digital Clarity Group’s podcast, Jake DiMare and Tim Walters unpack 5 myths about the GDPR, EU’s new general data protection regulations.
EMC’s Hidden Gem – and Why No One Is Talking About It
Alan Pelz-Sharpe, Vice President and Managing Director of VOCalis for Digital Clarity Group, shared thoughts on what analysts think of EMC’s InfoArchive in an article on the topic in CMS Wire. “Digital Clarity Group analyst Alan Pelz-Sharpe said InfoArchive is “simple but quite brilliant” because it allows you to actively archive multiple sources. “Data doesn’t… read more >
PODCAST: Direct to Consumer E-Commerce
In this episode of Just Clarity, the Digital Clarity Group podcast, Connie Moore and Jill Finger Gibson explore the topic of Direct to Consumer E-Commerce and how it’s changing as a result of the rapidly evolving field of Customer Experience Management. Transcript: Direct to Consumer E-Commerce Connie Moore (CM): Hello, you’re listening podcasts from Digital… read more >
VIDEO: Managing Content Chaos with Digital Governance
This month on CMS-Connected, Scott Liewehr and Tyler Pyburn welcomed Digital Governance Advisor & Author Lisa Welchman to discuss content chaos and best practice solutions. Lisa began her career in Silicon Valley in 1995, literally writing HTML for Netscape, and was a program manager for Web publishing at Cisco Systems. In 1999, she founded a consultancy… read more >
Dell Dumps Software Biz, Implications for Documentum?
Dell has made a lot of progress raising the cash necessary to acquire storage giant EMC by selling $20B investment grade secured bonds in May, and $3.25B worth of junk bonds earlier this month. This past Monday, the company raised another (estimated) $2.2B more by selling Dell Software to Francisco Partners and Elliott Management. Today… read more >
PODCAST: Pulling together a great technology selection team
Welcome to another episode of Podcasts by Digital Clarity Group. In this segment, Cathy McKnight and Connie Moore explore what it takes to pull together the right project team for selecting complex new marketing technology for the organization. Pulling together a great technology selection team: Transcript Connie Moore (CM): Welcome to our podcast on CMS… read more >
OpenText Reaps Benefit of Hewlett Packard’s $315M Software Yard Sale
Earlier this morning, OpenText, the enterprise information management provider based in Ontario, agreed to acquire HP Inc.’s Customer Communications Management software assets for $315 million. This move comes just two months after HP Inc. struck a deal with them to divest its Customer Experience software assets for $170 million. OpenText acquires HP Inc.’s Content Related… read more >
