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Organizational Change in Technology Implementations

PODCAST: Organizational Change in Technology Implementations

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com Cathy McKnight (CMc): In this… read more >

Entity Modeling in Business Process Management

PODCAST: The Role of Entity Modeling in Business Process Management

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com Connie Moore (CM): Welcome to… read more >

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PODCAST: Cyber Security

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this episode of Just… read more >

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Podcast: Four Bad Reasons to Ignore The GDPR

On this episode of the Just Clarity podcast Tim Walters and Jake DiMare unpacks four bad reasons to ignore the General Data Protection Regulation (GDPR).

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Is Digital Disrupting Madison Avenue?

Welcome to Just Clarity, a periodic podcast about Digital. Just Clarity is produced by the team at Digital Clarity Group. We help leaders transform the experience they deliver to customers, prospects, and their employees through the effective selection, integration, and adoption of customer experience management technology. Learn more at digitalclaritygroup.com In this week’s episode, we… read more >

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OpenText bid to Acquire Documentum

On this episode of Just Clarity, Connie Moore, Alan Pelz-Sharpe, and Jake DiMare talk about the pending OpenText acquisition of Documentum. Jake Dimare (JD): Welcome back to Just Clarity. On this episode, I’m joined by Alan Pelz-Sharpe, Lead Analyst at Digital Clarity Group, and Connie Moore, the head of our Research Department and we’re going… read more >

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Business Process Management as a core CEM competency

In this episode of Just Clarity, Cathy McKnight and Connie Moore explore the topic of Business Project Management as a core CEM competency.

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PODCAST: Thoughts on the Salesforce acquisition of Demandware

In this episode of Just Clarity, Digital Clarity Group’s Jill Finger-Gibson and Jake DiMare discuss the Salesforce acquisition of Demandware.

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PODCAST: 5 Myths about the GDPR

In this episode of the Just Clarity, Digital Clarity Group’s podcast, Jake DiMare and Tim Walters unpack 5 myths about the GDPR, EU’s new general data protection regulations.

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PODCAST: Direct to Consumer E-Commerce

In this episode of Just Clarity, the Digital Clarity Group podcast, Connie Moore and Jill Finger Gibson explore the topic of Direct to Consumer E-Commerce and how it’s changing as a result of the rapidly evolving field of Customer Experience Management. Transcript: Direct to Consumer E-Commerce Connie Moore (CM): Hello, you’re listening podcasts from Digital… read more >

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