Building World-Class CEM Solutions: Service Providers and Why They Matter
January 30, 2014. Webinar. Presented by: Jill Finger Gibson, moderated by Mary Laplante. read more >
January 30, 2014. Webinar. Presented by: Jill Finger Gibson, moderated by Mary Laplante. read more >
December 12, 2013. Webinar. Presented by: Allen Bonde. read more >
Listen to Digital Clarity Group’s Scott Liewehr and Tim Walters, break down Sitecore’s acquisition of Commerceserver.net in a fast-paced analysis of this important development in the CEM, WCM and Commerce solution space. Scott and Tim analyze the impact and implications of Sitecore’s recently announced acquisition of commerceserver.net. Is it a major change for two vendors… read more >
On the July episode of CMS-Connected, DCG’s President Scott Liewehr discussed the launch of the ground-breaking Guide to Service Providers for Web Content and Customer Experience Management. The 271-page report is the first and only comprehensive reference available on the market to help organizations make sense of the digital agency and systems integrator landscape. It… read more >
We advise on quite a few technology selection projects at DCG, and web content management systems are the most common type. In the CMS-Connected video below, I lay out our 8-step process, and I highlight some of the key ingredients to a successful outcome. Here are a few of them: Identifying focal needs, or the… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
New York, NY
Phone: 1.844.510.3244
[email protected]