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It’s Time to Rethink “Enterprise” Software. Look for the Answer in the Business Process, not the Application

It’s Time to Rethink “Enterprise” Software Look for the Answer in the Business Process, not the Application.

Everyone talks about “enterprise” software solutions, but what does it really mean? The established definitions are either too broad (“Software used by companies.”) or too narrow (ERP suites). Most people would agree that “enterprise” indicates that the software has certain characteristics or capabilities, such as scalability, extensibility, portability, etc. However, since there are no agreed-upon criteria to determine when the enterprise level has been achieved, the term is widely abused by vendors – in many cases, it expresses nothing more than their aspiration to sell to enterprise clients.

Key highlights

  • Implications of the use and abuse of “enterprise” software
  • A “working” definition of enterprise software
  • How consistent experiences mean complex processes
  • What it means for the selection process
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