Meet Tim Walters, Ph.D. at SDL Innovate, Amsterdam 2014 on May 19–20, 2014, in Amsterdam, Netherlands.
Tim Walters is speaking at SDL Innovate about Globalization and Customer Experience Management.
customer experience, globalization, SDL, Tim Walters
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D., The CEM Imperative.