May 3-5, 2016. Philadelphia, PA, USA. The Challenge of Integration of Content by Jill Finger Gibson Event website: JBoye Philadelphia 2016 read more >
DCG research and articles about: #jboye16
January 14-15, 2016. Washington DC. Analyst attending: Cathy McKnight Event website: J. Boye CMS Expert North America Group read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.