Meet Connie Moore and Cathy McKnight at OpenText Enterprise World 2017 in Toronto, Canada. The event includes product training and workshops, a partner summit, product and developer labs, and an expo area showcasing solutions and partners. The main conference is organized around two tracks: a user track focused on OpenText solutions, and an industry track focused on trends and issues in financial services, life sciences, public sector, energy, and engineering industries. Customer speakers represent organizations such as the Smithsonian Institution, Alberta Energy Regulators, the Los Angeles County Department of Human Resources, BMO Financial Group,and the University of Waterloo. Celebrity keynoter is hockey superstar Wayne Gretsky.
DCG research and articles about: OpenText
OpenText finalizes the Documentum deal—and weaves a new tapestry in the process
Last week, OpenText finalized yet another acquisition, which is pretty much par for the course for this vendor. OpenText’s growth strategy depends heavily on acquisitions and this was no exception, although this specific purchase was an unusually important addition to the OpenText stable of products. Since the company began, OpenText has made 55 acquisitions, and… read more >
Extending ECM to Office 365 fills in missing pieces
Over the past two years there’s been a lot of discussion about the future of ECM. Some old-timers form the vanguard by defending ECM systems that are (quite honestly) sometimes challenging to deploy, manage and use. Others like how products such as Dropbox, Box, and Microsoft OneDrive for Business are easier and cheaper to deploy,… read more >
OpenText bid to Acquire Documentum
On this episode of Just Clarity, Connie Moore, Alan Pelz-Sharpe, and Jake DiMare talk about the pending OpenText acquisition of Documentum. Jake Dimare (JD): Welcome back to Just Clarity. On this episode, I’m joined by Alan Pelz-Sharpe, Lead Analyst at Digital Clarity Group, and Connie Moore, the head of our Research Department and we’re going… read more >
OpenText Acquires Dell EMC’s Enterprise Content Division, Including Documentum
Today CMS Wire covered the OpenText acquisition of Dell and quoted a passage from Alan Pelz-Sharpe’s earlier article covering the subject: In a blog post today, Digital Clarity Group analyst Alan Pelz-Sharpe characterized the deal as a “good move” that “makes a great deal of sense for both parties.” He explained: “It was no secret… read more >
OpenText acquires Documentum
Today we got confirmation that OpenText is buying Documentum (aka Dell EMC’s Content Management Division). Let’s say right up front we think this is a good move. Though some upheaval is to be expected, it makes a great deal of sense for both parties. Though Documentum was acquired by EMC in 2003 for $1.7B (and… read more >
OpenText: Tackling the biggest of channel challenges
This year the OpenText World event was held in Nashville, TN and visiting Music City gave Cathy McKnight and I the chance to directly take the pulse of the firms’ senior executives, partners and customers. Though there were product and roadmap announcements galore, most notably the daring announcement that the firm plans to challenge IBM… read more >
Digital Asset Management Round-up, June 2016
Digital Clarity Group’s DAM round-up condenses and consolidates some of the digital asset management industry’s most topical news and happenings from the past couple of months. This edition’s round-up covers Veeva’s DAM solution for Life Sciences, EPAM and ADAM software’s new accelerator, MediaValet’s recent integration with Office 365, and congratulations to this year’s CODiE DAM crown winner…. read more >
OpenText acquires HP TeamSite
Yesterday, an Enterprise Content Management (ECM) vendor OpenText announced an agreement to acquire HP TeamSite, a web content management (WCM) platform, previously known as Interwoven TeamSite and Autonomy TeamSite. As part of this acquisition, OpenText also acquires other customer experience tools: HP MediaBin (digital asset management solution), HP Qfiniti (contact center management tool), HP Explore… read more >
Rethinking BPM in the Age of the Digital Customer
March 17, 2016. Online webinar. Rethinking BPM in the Age of the Digital Customer by Connie Moore read more >
Customer Experience
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.