What’s new in Web Content Management? In this WCM Round-up we take a look at the Gartner’s WCM Magic Quadrant, discuss challenges of managing content in Higher Ed, contemplate Drupal 8 upgrade path, take note of the new OpenText partner program, dotCMS webinars and upcoming industry conferences… read more >
DCG research and articles about: WCM
When I travel to countries that share a border, I love seeing how those countries may have little in common – speak different languages, eat different foods, and have different customs – and yet manage to communicate and co-operate so that people can cross back and forth easily between the two. From a traveler’s perspective,… read more >
December 1-3, Boston, MA, USA. Foundations for the strategic selection of a Service Provider partner, by Cathy McKnight Holistic Customer Experiences Require Fundamental Change, by Connie Moore Global Experience Management: Analyst Views on Trends and Practices, by Mary Laplante How to Integrate the Content and Commerce Experience, by Jill Finger Gibson Event website: Gilbane Content… read more >
Understanding a problem is the most crucial step in solving it. So wrote Clayton Christensen in his famous 2000 Harvard Business Review article, “Meeting the Challenge of Disruptive Change” (co-authored with Michael Overdorf). A legitimate response might be: “Well, duh.” The necessity to properly frame the problem before proceeding to the solution is the kind… read more >
Thinking you need to replatform your existing CMS or ecommerce solution? Before you start gathering requirements and soliciting RFPs from WCM and e-commerce vendors, take a moment and consider how important online sales are for your company’s growth. If the answer is “very,” take a moment or two and consider if there might be a… read more >
Consumer expectations do not diminish according to the size of the organization. We all just want a great experience regardless of the size of the organization attempting to engage us. Whether in a B2C or B2B context, we don’t distinguish between massive enterprises and family-owned firms, nor between temporary sites for a product launch and the polished omnichannel experiences of a world wide… read more >
July 27-29, 2015. Omskirk, UK. Event website: IWMW 2015 read more >
What’s new in Web Content Management? Adobe announces a strategic partnership with Microsoft. OpenText plans to cut its workforce by 5%. Appnovation Donates $30,000 to Drupal 8 Accelerate. Hippo releases Hippo CMS v10. Automattic Acquires WordPress Service Provider WooThemes. Mura CMS launches a Mura CMS Themes Competition… read more >
CEM is an imperative because you're either competing with superior customer experiences -- or you're not even part of the game.
Tim Walters, Ph.D.,
The CEM Imperative.
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